Geek Racks server racks come with a standard warranty: for the period of three (3) years when used by the original owner, sever racks are warranted against any defects in material or workmanship. The server rack warranty may be extended to five (5) year warranty if terms and conditions are met.
Geek Racks accessories standard warranty is one (1) year, when used by the original owner and may be extended to a two (2) year warranty if terms and conditions are met.
With proof of purchase, a defective part will be replaced free of charge. If a replacement part is unavailable, the product will be replaced with one of equal value. This warranty does not apply to a product that is damaged or altered through misuse, abuse, accident, neglect modification or mishandling.
TERMS AND CONDITIONS
1. Extended warranty is conditional on return of warranty registration card. If warranty registration card is not completed and returned standard limited warranty will apply.
2. Geek Racks items must be used and maintained within specifications. This warranty will not apply in the event of conditions demonstrating abnormal use or stress.
WARRANTY ACTIVATION / SERVICE CLAIMS
1. To activate warranty complete and return warranty activation card provided in packaging within 10 days of receipt of product.
2. For service claims please contact 1-877-862-7049 or visit GeekRacks.com for more details.
RETURN OF DEFECTIVE PRODUCT
For warranty returns, the original direct purchaser should contact Geek Racks customer service by calling 1-877-862-7049 between 9:00 AM and 5:00 PM eastern standard time (USA). Geek Racks may elect to inspect the product through pictures, send parts, or issue an RA number so that the product may be returned to the factory for testing or repair. All decisions on warranty fulfillment are at the sole discretion of Geek Racks (no labor or time allowances).